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Business Etiquette and Corporate Tips
By SiliconIndia | Tuesday, 27 December, 2011 | 3 Comments
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Bangalore: For companies and workers equally, acknowledging the significant relationship linking business etiquette and profit is key to your triumph. Making appropriate prologue; cubicle etiquette; âcasual dressâ rules; handshake protocol; guest etiquette; workplace behavior faux pas; business dining etiquette, office wedding invites and other co-worker special occasions; business letter and email protocolâand even how your office decorations may affect your professional image.
How to finesse gauche, embarrassing circumstances
Knowing whether or not to tell your CEO something embarrassing is one sure test of your business etiquette skills. (Answer: Tell him, but discreetly.)
Or finding a personalâand potentially embarrassingâdocument left behind on the photocopier. Normally, youâd put forgotten pages in a tray beside the copier, for people to claim later. In this case, though, deliver the document in person.
Handshake etiquette: Setting the stage for instant rapport
A good, well-timed greeting to couple with your smile is a certain way to stick out, whether youâre at the company picnic or an industry conference. A potential worker with the most excellent handshake is more likely to get the job, study shows. Even if youâre not a job-seeker, a good handshake will award you instantaneous empathy when meeting someone new.
Business phone etiquette: Soothe angry callers
Turn a snarl caller into a droning, satisfied customer with these telephone etiquette techniques:
When someone yells on the phone, your first thought may be, âWhat a jerk!â But that approach will only destroy an already-tenuous rapport with the caller. As an alternative, stay unruffled and listen.
Like a whistling kettle, irate callers need to vent some steam. Donât break offâeven with a answerâbefore they tell their story. As a substitute to raising your voice to match the callerâs volume, speak softly. That will soothe the speaker and show him or her that youâre interested in handling the complaint in a calm, rational way.
Office decorations: Balance personal and professional image
Personalizing our workplace is alluring as we spend more awake hours there than anywhere else. But hit equilibrium by responding to these questions about your cubicle decor:
1. Who will see it?
2. What does it say about you?
3. Is it distracting?
4. Does it go overboard?
How to finesse gauche, embarrassing circumstances
Knowing whether or not to tell your CEO something embarrassing is one sure test of your business etiquette skills. (Answer: Tell him, but discreetly.)
Or finding a personalâand potentially embarrassingâdocument left behind on the photocopier. Normally, youâd put forgotten pages in a tray beside the copier, for people to claim later. In this case, though, deliver the document in person.
Handshake etiquette: Setting the stage for instant rapport
A good, well-timed greeting to couple with your smile is a certain way to stick out, whether youâre at the company picnic or an industry conference. A potential worker with the most excellent handshake is more likely to get the job, study shows. Even if youâre not a job-seeker, a good handshake will award you instantaneous empathy when meeting someone new.
Business phone etiquette: Soothe angry callers
Turn a snarl caller into a droning, satisfied customer with these telephone etiquette techniques:
When someone yells on the phone, your first thought may be, âWhat a jerk!â But that approach will only destroy an already-tenuous rapport with the caller. As an alternative, stay unruffled and listen.
Like a whistling kettle, irate callers need to vent some steam. Donât break offâeven with a answerâbefore they tell their story. As a substitute to raising your voice to match the callerâs volume, speak softly. That will soothe the speaker and show him or her that youâre interested in handling the complaint in a calm, rational way.
Office decorations: Balance personal and professional image
Personalizing our workplace is alluring as we spend more awake hours there than anywhere else. But hit equilibrium by responding to these questions about your cubicle decor:
1. Who will see it?
2. What does it say about you?
3. Is it distracting?
4. Does it go overboard?
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