December - 2014 - Special issue > si 50 Fastest Growing Companies

Hi-Tech e Soft: Ensuring Quality from Product Conception to After Sales

Pankaj Kundwani
Thursday, January 8, 2015
Pankaj Kundwani
Right from the revolutionary evolution of the wheel to the fastest cars and computers being developed today, everything that human beings have created has been backed by some rationale. Further, as the human development progressed, 'needs' have changed into 'wants'. From varying customer preferences to intensifying competition, product design has emerged as one of the most significant element in every product. This cross-functional, knowledge oriented process is the most relevant strategic activity for many businesses who are trying to develop distinctive products to gain competitive advantage in their respective markets. While 'Make in India' is something that we heard recently, a decade ago, most of the large technology and engineering design companies were focused only on serving developed markets like U.S. and Europe. Unfortunately, the Indian market was heavily neglected. Discerning this negligence, Hi-Tech e Soft came into existence in 1999 with an immense focus on the Indian market. The Gurgaon headquartered company has today established itself as a well-known name in supporting the entire product lifecycle.

Having a vision to lead the world in 'Integrated Engineering' & 'Knowledge Driven' solutions, Hi-Tech e Soft, a part of Hi-Tech Group, has created a niche in the field of Engineering Solutions ranging from product design services, value added engineering application development, process automation and optimization solutions and after sales information management solutions. Hi-Tech e Soft constantly endeavors to work on creative ideas to come up with intelligent solutions for research work, product development, practical shop floor problems and after sales &service. Since inception, the company has been engaged in delivering high-quality services in varying domains. It has served many venerated clients like Fiat, Piaggio, AMW, Mahindra & Mahindra, Hero MotoCorp, Tata Motors and Eaton in the automotive sector; Case New Holland, Escorts, TAFE, Mahindra & Mahindra and JCB in the off highway area; Whirlpool, Phillips, Stryker, Elekta and IFB in the consumer & medical domain; and Cummins, Emerson, Toshiba, Punj Lloyd and L&T for industrial equipments.

Facilitating Entire Product Lifecycle

Unlike other players in the industry who solve only one or few pieces of the puzzle, Hi-Tech e Soft takes care of the entire product lifecycle starting from product design, product engineering, prototyping and testing to engineering support. The company not only helps in the product development process but also provides its clients the needed consulting and innovation support. Over the years, it has built strong domain expertise in agriculture, white goods space and construction. When clients' R&D teams are tied up working on the future products, Hi-Tech e Soft takes care of the small scale products being launched on a constant basis. It extends professional support and works as an extended team for clients' organizations. Adhering to delivering best in-class engineering services, Hi-Tech e Soft has established a comprehensive system in line with ISO 9001:2008 standard requirements. Many of its clients such as Case New Holland, Escorts and Whirlpool have been constantly recognizing the company with several best supplier awards and best engineering supplier awards amongst other recognitions.

Dealer Enablement, Beyond Dealer Management

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