March 8, 2010: Bangalore     March 10, 2010: Chennai     March 12, 2010: Mumbai     March 15, 2010: New Delhi     March 17, 2010: Pune

Agenda

10:00-10:15: Introductions and Kickoff
C.Mahalingam , Executive Vice President & Chief People Officer, Symphony Services

10:15-11:30: The New Economics of People and Profits
Competing in the global economy increasingly requires that firms become much more adept at leveraging the value of “human capital”—their people.  This means human capital management is quickly becoming a required organizational competence, and that HR functions must transform from tactical to strategic so that their firms can compete effectively.  We’ll look at how Indian firms are responding to these new requirements.

You will have an opportunity to assess whether your firm’s current human capital management capabilities are adequate to the new demands of the global economy.

11:30-11:45: Tea Break

11:45-1:15: Human Capital Management--the New Required Core Competence
We’ll discuss a proven framework you can use to help your firm develop human capital management as a strategic core competence that drives business results.  We’ll review benchmarking evidence on how well Indian firms are doing in this regard. 

You will have an opportunity to use this framework to assess your firm’s specific human capital management strengths and weaknesses.

1:15-2:15: Lunch and Networking Break

2:15-3:30: Debunking Employee Engagement Myths
Engaged employees are without a doubt a tremendous asset to any organization.   But as more and more organizations have focused on one-size-fits-all measures of employee engagement, the competitive advantage that can be gained from it declines.   We’ll discuss how to move beyond traditional notions of employee engagement so that you can focus on the unique drivers of your firm’s business results.

You’ll have an opportunity to assess how your firm’s current processes for managing employee engagement can be improved.

3:30-3:45:Tea Break

3:45-4:40:Human Capital Analytics—the Missing Link
Measurement has long been the Achilles’ heel of the HR profession.  We’ll discuss the essential building blocks that will help you measure what matters, and enable your HR function to become more strategic and have a larger impact on your firm’s business results.  We’ll focus on a way to “reframe” HR measurement by asking smarter questions that help you create truly actionable business intelligence.

You’ll come away with a clear understanding of how to make rapid progress in strengthening your firm’s HR metrics.

4:40-5:00: Wrap up and Conclusions
We’ll conclude with a discussion of the major lessons from the day and how you can quickly put these insights into action in your firm.

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