July - 2014 - issue > Cover Story

Trelleborg Sealing Solutions: Enhanced Customer Experience through Innovative IT Solutions

Neha kuduvalli
Thursday, July 3, 2014
Neha kuduvalli
Trelleborg Sealing Solutions' facility in Bengaluru, Karnataka is not just another global manufacturing business unit supplying precision seals and bearings that can seal, damp and protect critical applications in the most demanding, industry-specific environment, it is also the heart and soul of the IT excellence of Trelleborg Sealing Solutions, housing a team of IT experts, who engage in all activities from research and development to concept through design of innovative tools for web and mobile platforms to enhance customer experience. With its global headquarters in Germany, Trelleborg Sealing Solutions is driven by quality and a passion for identifying new solutions to complex problems. And when it comes to IT innovation, the company recognizes the inherent value of collaboration with India, by leveraging the talent represented in its people and culture.

"The excitement among the engineers here delights me," says Sinanudin Omerhodzic, Global IT Director - Trelleborg Sealing Solutions. On his recent visit to the company's IT centre in Bengaluru, he positively validated the growing efficiency and the impact of the team here. "On every visit, it seems like an entirely new setup, as the team here continues to evolve and manage the job of developing a range of innovative mobile and web applications that would render advanced technology solutions and services to engineers and enterprises," he adds.

Through a suite of mobile and web applications that enable a better and faster approach to solve challenges of manufacturing and delivery units, Trelleborg Sealing Solutions is well on its way to keep up with its key strategy-Customer Efficiency Improvement. "The key to Trelleborg Sealing Solutions' business success lies in our deliverance of excellent customer service," says Claus Barsoe, President, Trelleborg Sealing Solutions, who believes in integrating the latest web and mobile technologies with logistical and technical support services for a better business outcome.

Trendsetting Mobile and Web Apps

Trelleborg Sealing Solutions' IT centre in India, conceptualized in 2010, currently houses 65 proficient individuals across different IT teams for Web, Android and iOS Application development. Subhrajyoti Bose, Global Head Applications, Trelleborg Sealing Solutions, is keen on highlighting the IT team's efficiency improvements over the last couple of years, "We have ventured far from the small IT team that we once were. With a second line of leadership, we have setup best practices for efficient project management and have also started developing our first line of mobile apps. In the last couple of years our team has built close to 10 apps, which are now available for download for Android and iOS platforms."

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Reader's comments(1)
1:Trelleborg though was in the same road of my home in Bangalore I learnt less about the companies penetration in the market. I knew about their supply to wipro group. Their system on security was great.
I never bothered to ask them for a career in their company though being instrumentation engineer. I now feel I should have approached Mr Shaw.
Posted by: sri kanta - 03rd Jul 2014
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