December - 2014 - Special issue > Brand of the year - B2B e-Commerce

OfficeYes.com: Revolutionizing B2B Office Supplies Space with Best Pricing, Service level & Wide Categories

Susila Govindaraj
Wednesday, January 28, 2015
Susila Govindaraj
Not many of us are aware, what an operational nightmare it is for a large corporate to procure a pencil and distribute it to all offices across the country. For each item and each location, administration must undergo a tedious process including obtaining & comparing courses from various vendors and generating purchase orders. This inefficient process sucks an immense amount of management's bandwidth, leaving corporates in dire need of a single organized vendor who can supply consistent quality of same branded products to all their offices nationwide. Solving this need by streamlining the whole process efficiently is OfficeYes.com, India's largest B2B e-Commerce office supplies provider. The company chose to focus on B2B vertical as it aspires to establish long-term relationships with corporate customers who provide regular business in this unexploited space, rather than having millions of unpredictable customers.

Low Price Guarantee

Being highly-capable of aggregating demand and negotiating great discounts with major vendors, distributors and OEMs at national level, OfficeYes.com has better bargaining par amongst other vendors; thereby comfortably provides low price guarantee. OfficeYes.com gets into one or multi year supply contracts with customers and keep rates fixed for the contract's duration, even in nowadays hyper-inflating economy. Most clients sign up OfficeYes.com after proper bidding process, unlike B2C e-Commerce companies that just slaps a safe price after comparing across websites. However, pricing is not the key decision maker in most cases, service level is. Understanding this, with a strong network of logistics partners across India, the company caters to almost all locations. For instance, the company even caters to tiny sales offices in tier-3 cities in remote areas like Nagalandapura. Also, every customer is assigned with an account manager, who ensures proper arrival of order.

Rapid Expansion

After engaging a dedicated team to study market needs, in 2012 OfficeYes.com grandly opened its one-stop-shop for office supplies with 3000 products handpicked from hundreds of top brands in 5 major categories namely stationary, house-keeping products, customized items, office furniture and IT; thus born with the capability to say 'Yes' to all 'Office' supplies. Founded by Arvind Sivdas in Gurgaon as part of Rocket Internet portfolio, the company obtained funds from largest VC firms in Europe and U.S. The company that rapidly expanded its operations to six cities namely Delhi, Bombay, Bangalore, Calcutta, Chennai and Hyderabad, has scaled up five times since inception and experiencing 20-30 percent growth per month. Today, OfficeYes.com stands tall with over 4000 products as a reputable and dependable brand name with a prestigious clientele and their numerous testimonials.

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