August - 2014 - Special issue > CXO View Point
Collaboration in ERP Drives Innovation
Robert Sinfield, Senior Manager - Product, EPICOR
While collaboration is nothing new, it is becoming increasingly important in the modern world, as we become more connected around the globe. Today's ERP should engage employees, customers, partners, suppliers and constituents and should be mobile and socially integrated.
Conversation and engagement inspires innovation, which is why collaboration has become increasingly important. Making it easier for staff and departments to share information and views means that skills and knowledge can be pooled, leading to quicker problem solving and project progression as well as sparking new ideas.
Working together to deliver improved customer satisfaction isn't new and already well-practiced in the world of customer relationship management (CRM) and best of breed project management solutions. Now is the time for businesses to benefit from social collaboration within enterprise resource planning (ERP) solutions.
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