Mistake 6: Failure to overlay your operations program with documented processes and procedures

Every action in a mission-critical environment must be documented.  And the documentation must provide value by measuring an expected result, creating a foundation for corrective actions, or promoting proactive, continuous improvement. These include facility walkthroughs, routine operations, preventative maintenance, corrective maintenance, and emergency response.

Mistake 7: Failure to implement appropriate processes and procedures

It’s the duty of the employees to check whether processes and procedures are right on schedule and they are providing good end results. In a mission critical environment, a formal set of procedures and processes must be followed with appropriate guidelines for change and configuration management. Some of the procedures include Standard Operating Procedure (SOP), Method of Procedure (MOP), Emergency operating Procedure (EOP), Vendor Management and Emergency Response.

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