June-2007 issue
Cover Story
Author: Pradeep Shankar
This ain’t what a common man understands as BPO.
For a relatively young organization, Nipuna Services has a grand vision to emerge as a leader in a growing environment where customers are still on a journey of discovery as to what a...
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Cover Feature
Jagdish Dalal
Offshore based business process outsourcing (BPO) has been in the news for the past four to five years. Businesses and...
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Shawn Banerji
When three degrees of subcontracted separation from a client constitutes a meaningful customer relationship and 50 people doing...
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Rakesh Mittal
Rewind back to 1990, and the troops were busy selling IT Outsourcing & Offshoring. It traditionally started with pictures of...
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Priya Pradeep
Your customers won’t love you if you give bad service, but your competitors will. EXL Service has this thinking ingrained in...
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Christo Jacob
Kishore Mirchandani has been making rounds, convincing leaders of finance and accounting to outsource their functions. His...
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VC Chakra
si Team
Evergrid raises $10 M series B funding
B.J. Arun and Srinidhi Varadarajan founded Evergrid, a company that makes software to...
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Innovation@work
Sanjeev Chopra
Whether it is venture capitalists, entrepreneurs, or fresh college graduates, everyone has a stake in understanding the...
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Leadership
.jpg "Honesty, his first policy")
Harish Revanna
Dr. Bhaskar Reddy Penumalli is the new India Managing Director of Analog Devices (NYSE: ADI, market cap of $11.18 Billion), a...
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India Development Center
Priya Pradeep
A famous CEO dictum: “Unless we’re in touch with our customers, our model of the world can diverge from reality. There’s...
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In My Opinion
Gunjan Sinha
Over the last decade, as I have personally been busy creating, building, and orchestrating various startups, each with their...
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Dr.APJ Abdul Kalam
I am delighted to participate in the IISc Global Conference 2007, which provides a forum for collaborative interaction among...
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In Focus
si Team
India has lost out to China by a wide margin in terms of its demand as an attractive market for the wealthy and affluent...
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si Team
Cavium Networks made a strong debut on the NASDAQ (National Association for Securities Dealers Automated Quotation System)...
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Editor's Desk
Harvi Sachar
BPO boom in India is now in its 8th year starting from 1999. In that year, voice related services contributed more then 85...
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Last Word
P. V. Kannan
When off-shore outsourcing began, the outsourcer’s biggest focus was cost-saving.So businesses outsourced their non-core...
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Inventor’s Corner
Ash Tankha
Intellectual property is one of the most important assets of a technology company. For many companies, it accounts for...
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