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Vijay Shankar

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Vijay Shankar

Proprietor

Durga Systems

Important lesson learned

When asked by my BOSS to search a Document in my first job as Apprentice Trainee in 1990, I searched the Racks and Files a couple of times and reported the said Document not available. But when I was asked to check again (4th or 5th time) got irritated as to Why my BOSS is repeatedly asking me to search for something which is not available but never revealed my feelings. To my shock, I got the wanted Document from the same location which I searched many times before. When I handed the same to my BOSS, he calmly said "Never Say NO. Because My confidence is better than yours".
That Day I learned the following invaluable lessons of my life.

1. Never Say NO
2. Deliver with Confidence
3. Patience Wins

My role model

My Customer Support Incharge Mr.P.Srinivasan, a Diploma Holder who rose to Head the Customer Support Nationwide of India's Leading Telecom Company by sheer Fieldwork and Man Management, is My First Role model.

My achievements

1. Selected as a Team member of "Task Force" (Comprise of Technically Qualified people from departments like R&D, Production,Service Centre etc.,)of BPL Telecom Limited supporting Branches Nationwide, within 3 Months of joining the company.
2. Selected from across Nation of BPL Telecom and sent to SriLanka to Installation, Maintainance & Training of PBX System at Taj Samudra, Colombo in 1996.
3. Announced as the Best Participant of the BPL Fest-Sports, Arts & Cultural Events in 1993, conducted between BPL group companies in Palakkad.
4. Selected in the Coimbatore District Football Team.
5. Finalised the deal to takeover the complete Service of Customer base (75 PBX Customers) of M/s. Boss Communication Systems, Tirupur while working in Vin Systems, Coimbatore.
6. Clinched the Distributorship of Aircel for their Data Cards in Coimbatore.

Qualities needed to become a successful leader

Decisive
Patience
Empathy
Try-And-Fail Attitude

My family background

Native of Palakkad, Kerala.Father worked in Cement Industry. Mother a House-Wife. Iam the Eldest of 3 siblings. (One Sister and One Brother..

Degree that I recommend

Have planned to either do a Ph.D or join Law Course...

Ensuring success

I believe certain aspects of life which you need to inculcate necessarily in life in order to Develop:
1. Growth is not just Money
2. Help wherever, whenever possible
3. Believe in Self
4. Make Reading a Habbit
5. Differentiate the Good with Bad
6. Deliver the Promises

Thoughts on Education system of our country

Comparitively Good but not all can afford as they like..
Can be made better with Education for All at nominal Cost..

My strongest skill

1. Tremendous Patience
2. Client Servicing
3. Strong Analytical & Troubleshooting Skills
4. Team Management
5. Communication Skills
6. Quality Assurance

Important decision

1. When options were between Sports (State Level) and Career, I choose Career.
2. With Language a Barrier, accepted opportunities to travel within and outside India.
3. Decided against MiddleEast return and to do Higher Studies in Management (MBA).

Initiative to develop a country

Avoid short-cuts to EARN..
Learn and Update SELF..
Be Optimistic

Couple of years from now

Own diversified Business Establishments...

Brief description about me

Family Roots from Palakkad, Kerala was Born and brought up in Coimbatore, TamilNadu. Did schooling from CSI Hr.Sec.School, Coimbatore and went on to do a Diploma in Electronics Engg (Instrumentation). Started the journey BPL Group in their Telecom Division at Palakkad, Kerala in 1991 and went on till 2000. Got transferred to Coimbatore where I learned the nuances of operations management and Customer Handling skills. Moved on to a IT company in 2000 taking care of the operations. Went to Middle East for around 3 Years and returned to do Higher Studies. Completed MBA in Project Management in 2011. Took charge of a Private Ltd., IT company in Coimbatore since 2011.