In honour of an employee who died as a result of COVID-19, Urban Company has established the Mohit Agrawal COVID-19 Relief Fund in collaboration with the Srinidhi Foundation, which will provide medical assistance and bereavement support to the company's service partners and their families during these unprecedented times.

We lost our colleague and dear friend Mohit Agrawal @agr_mohit to COVID-19 today. Mohit had been with @urbancompany_UC for 6 years. He fought bravely but breathed his last this afternoon. Our condolences are with the family - May God give them strength to get through this phase. pic.twitter.com/9tSAWUBfD1 — Abhiraj Singh Bhal (@abhirajbhal) April 24, 2021. Abhiraj Singh Bhal, Co-founder and CEO, Urban Company, said.

"The company’s employees, ex-employees and other well wishers are raising Rs 1 crore for this fund, with Urban Company matching rupee for rupee all contributions. Further, we are committed to helping all our employees, their families and our network of service partners get vaccinated as soon as possible."

He also stated that Urban Company (formerly UrbanClap) is collaborating with private healthcare providers and local governments to set up free vaccination clinics for the company's employees.

"We have also formed a COVID-19 taskforce, which is helping both employees and service partners in arranging doctor consultations, testing, oxygen provision, medical support, and hospitalisation," Abhiraj said. 

A company-wide employee health tracker, where everyone is expected to fill out twice a week and report on their and their families' health status, is one of Urban Company's most recent initiatives.

A task force made up of senior leaders and volunteers from different teams has been created by the gig marketplace. The team's primary duties include helping with medical support for staff, which includes everything from online doctor consultations to prescription and hospital admissions; monitoring and vaccination; mental wellbeing sessions; and regular check-in calls: educating everyone about the importance of vaccination; and holding weekly townhalls where the founders speak to the workers about the company's activities and answer any questions they may have.

The startup has also implemented eight main safety policies, including requiring its partners to wear personal protective equipment (PPE).

"All our partners get free masks, gloves, face shields, and coveralls from us, with the SOP requiring a change of PPE after every single service. We are committed to providing free PPE kits to our service professionals till the end of the pandemic," the company said in a statement.

It has also held regular testing camps where its service professionals can get screened for free, receive doctor consultations, have access to vaccine camps, and get their daily temperature checked, among other things.

Urban Company is an Indian gig marketplace that provides services such as home installation, maintenance, and repair, as well as home beauty and wellness. Abhiraj Singh Bhal, Varun Khaitan, and Raghav Chandra formed the company in 2014, and it was originally branded and known as UrbanClap until January 2020, when it expanded its service offerings.

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