8 Most Common Ecommerce Mistakes


BANGALORE: Is your business going down, in spite of producing valuable products of good quality? At times, you might lack at promoting your products or your ecommerce website is not offering appropriate convenience to the customers.

It may be the improper product information, complicated check out process or not Clearly Showing Delivery Costs. These are the mistakes that should be avoided by the ecommerce giants to boost up the income and sales, as compiled by the huffingtonpost.com

#1. Not Enough Product Information

While buying a product online, customers do lot of research about the product. The product should have all the necessary information and should sound good enough for the customer to feel satisfied. If the details in the product page go missing, there are chances the customer will drop out the plan to buy the product. And also the customer care should be able to solve the customer’s queries.

#2.Poor Quality Product Images

Images are the main factor of a product. It will pull more customers into buying this product.  The product images should be very clear with high quality. If this lacking, again the customer would back out from buying the product. The customer should feel the desire to go ahead and buy the product just by looking at the images.

#3.Complicated Checkout Process

Complicated processes will definitely anger the customer, it is better to keep it simple. Few simpler steps will definitely save the customer’s time.  These steps should be designed to provide an intuitive and straightforward experience, guiding the customer through basket, delivery and payment details. Don't neglect to include an order confirmation page with any relevant reference numbers, estimated shipping dates and customer service contact details.

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