July - 2015 - issue > Best Companies to Work for - Healthcare IT

Napier Healthcare: Constantly Comparing Policies against Market to Offer Competitive Salary & Benefit Packages

Susila Govindaraj
Friday, June 26, 2015
Susila Govindaraj
Since its inception in 1996, Napier Healthcare has metamorphosed from being a regional healthcare IT company to being a global provider of integrated ICT solutions for the entire healthcare delivery ecosystem. The Singapore headquartered company offers specialized business-technology consulting, integration services, custom software development, systems implementation and support services for healthcare organizations. Napier's current stable of products include certified hospital information systems, mobile healthcare solutions, a comprehensive Nursing Home Solution, a patient referral management system for physicians and health networks called Napier Loop, and the myCare set of tele-health solutions.

Secret to Impressive Retention Rate

When asked how Napier has been able to retain 20 percent of its employees for over seven years and a remarkable few since inception, Lakshmipathi Itha, HR-Director, Napier Healthcare lists out, "Our competitive status in the healthcare technology market, the flexible working hours, employee-friendly HR policies, valuable benefits like health insurance coverage for employees and their dependants, being empowered to think out-of-the-box & take calculated risks are some of the miracle makers". Apart from this, the company offers several opportunities to learn and solve problems with colleagues, partners & customers across APAC & U.S., along with the chance to work on new technologies & building future-proofed technology stacks, and freedom of expression where there is often mentoring by senior staff who urge their juniors to assume ownership and responsibility for the organization's growth are what drive the Napierians (employees).

Opportunities to Learn & Grow at Every Turn

Napier identifies, promotes and provides performance incentives to high performers during standard midterm and annual performance reviews with comprehensive face-to-face sessions. However, the company believes the factors that have significantly upped the productivity and work satisfaction are its flexible working hours & selective work-from-home policies apart from internal job transfer programs that facilitate people to choose multiple career paths. The company that is currently looking for experienced professionals regularly conducts many training sessions to upskill employees in the latest technologies and processes of the industry as well as to polish their soft skills, not to mention the knowledge sharing sessions between departments (often hosted by CEO).

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