December - 2016 - Special issue > Company of the Year - 2016: Healthcare IT

dWise: Comprehensive Suite of IT Solutions for Holistic Management of Healthcare Organisations

si Team
Wednesday, December 28, 2016
si Team
The days when doctors riffled through a folder bulging with papers to find crucial information about a patient's medical history are disappearing. Today, hospitals& physicians are adopting Electronic Health Records (EHR) that gives patients access to critical health information, check test results, manage drug prescriptions, track preventive measures and schedule appointments on the go. While quality EHR & Hospital Information Systems are well established in the developed countries like Denmark, Sweden and the U.S., developing countries like India are slowly turning their heads towards these technologies. Though there is a spurt in demand for EHR &HIS solutions in recent years, the risk of adopting sub-standard quality solutions has inhibited the penetration of this technology in the country.

But this story is about an Indian company that started early and made its mark in the U.S. before anyone even heard of it. Back in 2011, Bangalore-based dWise Healthcare IT Solutions developed a cloud based Ambulatory EHR Solution for Primary Care and an Inpatient EHR product for Hospitals for the U.S. Healthcare industry, which received 'Meaningful Use (MU)' Stages 1 & 2 Certifications, becoming the first Indian company to achieve this milestone. The product was well received in the U.S. market and the clientele grew to more than 20 hospitals on the platform, before it was acquired by a leading Healthcare IT player in the U.S. in January 2015. Post that, dWise went on to develop several other Healthcare IT products to address the requirements of the healthcare sector in India and international markets under the brand 'Lifetrenz'. These products are fully compliant to both international and Indian Healthcare IT (HIT) and Electronic Health Records (EHR) standards (Indian standards as approved by the Ministry of Health & Family Welfare (MOH & FW), Government of India).

Leaving No Stone Unturned

Lifetrenz solutions are developed holistically to meet every need of a hospital. In fact, they are the only company in India that provides an integrated solution comprising of Hospital Information System (HIS), Electronic Health Records (EHR) & a Hospital focussed ERP to handle the end to end needs of a Hospital. The different products include Lifetrenz Hospital, Lifetrenz Polyclinic, Lifetrenz LIS, Lifetrenz Pharmacy, Lifetrenz Patient Portal/Lifetrenz Patient Mobile App & Lifetrenz Homecare Solutions for healthcare organisations. "Our clients do not look beyond us to address their Healthcare IT needs; as and when they launch their project, we start by deploying our ERP Solution to manage all their CAPEX purchases, accounting, payroll & assets," adds Joseph Alexander, the CEO, dWise.

Beyond this, the company also offers a Primary Care product for all Indian Medical Council registered physicians, comprising of a Practice Management and EHR Solutions. The EHR solution is rich and as powerful as any other hospital solution; the platform also enables the doctors to receive online patient appointments. Currently there are over 1000 doctors using this platform and the numbers are expected to reach 100,000 in the next few quarters. Since 80 percent of a patient's healthcare needs are addressed by the primary care, dWise offers this solution free of cost for life time to keep complete record of patient's longitudinal health issues. The patient's can access context based patient education content, Medical Calendar, Physician Online Appointments, paid Tele consult with their doctors, Health tools and much more through a patient mobile app or portal.

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