December - 2014 - issue > 5 Most Promising IT Infrastructure Companies

Byte Technosys

Nandini Mukherjee
Thursday, December 4, 2014
Nandini Mukherjee
IT infrastructure that forms the core of every businesses today is heterogeneous and it typically consists of servers with varied roles, storage devices, business applications, network and security devices, databases and more. Managing this environment is quite challenging for a business. In today's turbulent economic environment, there is tremendous pressure on IT leaders, CIOs & CTOs of organizations to reduce the Total Cost of Ownership (TCO) while meeting service level commitments (SLAs) involved in the management of IT infrastructure to ensure high standards of IT service. Organizations need their IT infrastructures to be available and performing optimally at all times while mitigating business risks involved during a disaster.

To address such challenges, in the IT infrastructure space, Byte Technosys Pvt. Ltd. (A division of Dev Information Technology Pvt. Ltd) has invested in advanced technologies and state-of-the-art global Network Operation Center (NOC) which runs 24x7. The NOC is housed with skilled, trained and certified engineers who currently provide IT support to more than 100+ clients worldwide. Apart from providing support for managing servers, desktops and network devices, Byte Technosys also focuses on emerging technologies such as Cloud, Virtualization, High-Availability & Disaster Recovery configurations.

The parent company has been appraised at CMMi Level 3 of the CMMI Institute's Capability Maturity Model Integration and usescustom tools and advanced processes that deliver right service and support. If that's not all, the company also provides expert recommendations by analyzing the performance monitoring data to their clients to make right IT decisions as well as understand the performance of their IT infrastructure.

The company supports its clients via a unique and innovative Private Label IT Helpdesk Solution (ByteASSIST) hosted in the cloud which is offered as a Software as a Service (SaaS) model. It not only allows their clients to set up and run their own Private Label IT Help Desk without any investments but also enables their clients to opt to outsource support operations to Byte Technosys while maintaining their brand identity.

An Edge Above Others

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