Date: Thursday , December 04, 2014
IT infrastructure that forms the core of every businesses today is heterogeneous and it typically consists of servers with varied roles, storage devices, business applications, network and security devices, databases and more. Managing this environment is quite challenging for a business. In today\'s turbulent economic environment, there is tremendous pressure on IT leaders, CIOs & CTOs of organizations to reduce the Total Cost of Ownership (TCO) while meeting service level commitments (SLAs) involved in the management of IT infrastructure to ensure high standards of IT service. Organizations need their IT infrastructures to be available and performing optimally at all times while mitigating business risks involved during a disaster.
To address such challenges, in the IT infrastructure space, Byte Technosys Pvt. Ltd. (A division of Dev Information Technology Pvt. Ltd) has invested in advanced technologies and state-of-the-art global Network Operation Center (NOC) which runs 24x7. The NOC is housed with skilled, trained and certified engineers who currently provide IT support to more than 100+ clients worldwide. Apart from providing support for managing servers, desktops and network devices, Byte Technosys also focuses on emerging technologies such as Cloud, Virtualization, High-Availability & Disaster Recovery configurations.
The parent company has been appraised at CMMi Level 3 of the CMMI Institute\'s Capability Maturity Model Integration and usescustom tools and advanced processes that deliver right service and support. If that\'s not all, the company also provides expert recommendations by analyzing the performance monitoring data to their clients to make right IT decisions as well as understand the performance of their IT infrastructure.
The company supports its clients via a unique and innovative Private Label IT Helpdesk Solution (ByteASSIST) hosted in the cloud which is offered as a Software as a Service (SaaS) model. It not only allows their clients to set up and run their own Private Label IT Help Desk without any investments but also enables their clients to opt to outsource support operations to Byte Technosys while maintaining their brand identity.
An Edge Above Others
Byte Technosys provides a complete umbrella of MIT (Managed IT) services portfolio right from consultation, planning, and implementation to providing IT infrastructure support. With their service portfolio, the company functions as more of IT partners or an extended IT department for their clients rather than just IT service providers. Their service delivery models include Offsite, Onsite and Hybrid with a pay per use - flexible pricing model which enables clients to have right IT support and predictable costs. This in turn, enables Byte Technosys to cater to wider market space ranging from MSMEs to bigger corporates.
Their investment in cutting-edge technologies, young and dynamic team of industry certified professionals with strong academic backgrounds and advanced technical skills, in-house training center and 24x7 global Network Operations Center (NOC), from where Byte base all their MIT services enables their clients to leverage on multi-technology expertise which in turn helps clients; reducing TCO and achieve a better ROI.
Though Byte Technosys\'s current focus is largely in India, Canada and U.S., the company expects to expand its services in Europe, UK and Australia over the next years. With over a decade of experience in the Managed IT Services and Remote Infrastructure Management space, Byte Technosys has not only expanded its customer base but also earned long term value business relationships.