July - 2013 - issue > CIO Insights
A Bird's Eye View of Progress
Mike Patel
CIO & VP of Business Services-San Jose Medical Group
Businesses are struggling on how to access the massive amounts of data they collect from multiple sources every day. Worse, once they do access that data, they are unsure of how to mine it for business advantage. Business cycles are becoming shorter, driving the need for faster and more competitive decision making.
Another big challenge for us in 2013 includes building technology infrastructure for Health Care Reform initiatives such as Affordable Care Act which requires millions of uninsured people to buy their health insurance from state owned or private health insurance exchanges. We also need to get our systems ready to participate in Accountable Care programs which require very sophisticated systems from claims processing to population management.
The areas in business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made job easier
• Today’s Network needs to be smarter and invisible – Today’s network connects everything. There is a need for improvements in network reliability and resiliency, coupled with intelligent end to end points that provide the foundation for connecting smart applications, smart devices and smarter people.
• Security – No longer is strong security an option, it is a requirement for all organizations to protect their intellectual and physical capital and customer identities. Security breaches can occur on fixed and mobile networks and its impact on business is huge.
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