An Executive's Keys to a Healthy & Viable Organization

Bryn Wesch, CFO, Novus Medical Detox Center
Tuesday, February 21, 2017
Bryn Wesch, CFO, Novus Medical Detox Center
Headquartered in the U.S., Novus Medical Detox provides superior medical services in a comfortable home-like environment by combining the best of medical detox protocols & cutting-edge holistic supplements to make the detox experience the most comfortable and nurturing process possible.

In the many years I've been a senior executive, I've found that, no matter what my position, success is built on people first and skill sets second. That's easy to manage when your group is relatively small and you can give your employees the personal contact and one-on-one attention they really need. But, as your company goes from two people to twenty to two hundred, that becomes increasingly challenging. To meet that challenge, I've developed and adopted management techniques that have enabled us to build a strong team, and a healthy, viable organization with satisfied customers. The main points that need to be addressed are hiring, training, including the mission, goals and purposes of the company as well as specific skill sets, and measurement of progress and achievements.

Hiring: Who You Hire is Pivotal

To make sure you get the right person for the job, look for character first, and then skill sets. In fact, if you know we have the right person for the job, train them on the skill sets they need both as general staff, and in their specific position. To determine if the person is right for our company, use behavioral interviewing. Find out who this person is and how they think. Do they fit into your culture? Do they believe, for example, that executives should simply give orders developed with no feedback from their employees as to what works best in their experience on the job? Or do they work to empower their employees so they not only know what to do under what circumstance, even when the circumstances are unusual, but also feel a sense of ownership, and are treated and relied upon to act on it? Under proper management, you'll do the latter. You want everyone on the same page, understanding the goals of the company well enough to determine what action would forward those goals in any given situation. They're independent but, of course, executives are available when help is needed.

Training: First Train as Members of the Group, Then Train for the Position

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