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Inderveer Singh Ghai

Current
Manager Training Serco
Education
PG Diploma Business Administration
Industry
BPO/ITES/CRM/Transcription
Blog
Mentor in
Technical career

Inderveer Singh Ghai ’s Blogs

In this day of dawn, recruiters seem to have a new approach towards hiring candidates. These days’ recruiters perce...more >>
Security Policies within the Organizations are a big question that all the IT Managers have in their minds these days...more >>

About Inderveer Singh Ghai

Get more info on me, visit my website -
inderveer.doodlekit.com

Inderveer Singh Ghai ’s experience

Manager Training   at   Serco , Gurgaon, INDIA
March 2004 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
• Managing a Team of 15 trainers. • Designing, developing
and delivering training material on various inbound & outbound
processes (including Telecom Customer Services, Sales, Technical,
Collection and Insurance) • Handling variety of training
modules including modules on Behavioral Training, Soft Skill
Training, Technical Training and Process Training. • Working
closely with the cross-functional teams to do training need
analysis and developing a training calendar.

Inderveer Singh Ghai ’s education

PG Diploma [Business Administration],
BIS [Information Systems],
GGSIP University [June,2004] , Delhi, INDIA

Inderveer Singh Ghai ’s additional information

Interests:
photography, playing video games, creating websites
Awards and achievements:
Best Trainer
News feed

From Inderveer Singh Ghai

My Company is looking for IRDA certified Trainers, so if there is
anyone who is interested please contact me...more >>
I came out with a concept that if someone does not have money to
sponsor his\her idea however the idea is so good that people would
like to invest in it then there should......more >>

From Inderveer Singh Ghai ’s contacts

December 26, 2011: www.PCCare247.com has yet again managed to silence
its critics. The premier online tech support organization has come up
with one-of-its-kind consumer ......more >>
December 07, 2011: www.pccare247.com, a force to reckon with in world
of online tech support has listed out key issues intending to sound
the death knell for a PC. Carefu......more >>
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