Grand Hyatt, an internationally recognized hotel chain, is a key customer that experienced immediate improvements in accommodation satisfaction ratings with Zebra’s WLAN systems. By providing instant and convenient internet connectivity to guests and staff, the resort where the system was installed saw significant improvements in guest communications satisfaction scores and overall satisfaction ratings.

The system provided exceptional reliability and speed, delivering up to 200 Mbps across the entire property. In just a few months, the property rose from near the bottom to the Top 10 in Hyatt’s internal property satisfaction rankings. In addition to guestroom service, improved network performance in meeting rooms and public spaces is helping the brand attract important new corporate business.

Zebra aims to be an enabler of enterprise mobility by creating the data streams enterprises need to simplify operations, know more about their businesses through enterprise asset intelligence, and empower their mobile workforces.  In order to continually meet customers’ demands and keep their products services relevant, Zebra also recently renewed its channel partner program to educate and empower their partners.

The programme offers those training opportunities, co-branding assets, sales & technical webinars and open channels for feedback, enabling them to better advice and engage with their customers.  With valuable information on enterprise assets, people and transactions, Zebra’s partners can make better business decisions, and increase productivity with real-time insights.
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