Top Telecom Trends For 2016

By siliconindia | Tuesday, 22 December 2015, 10:06 Hrs

Network Experience to prevail over customer service experience as selection criteria

The Indian telecom industry is indeed competitive in nature. From new range of discounts and offers, to easy online services, every service provider is always in attempt for a new way to reach customers. This is making the industry versatile and rich. However, as Indians are now quite familiar to the utility of cell phones, thus these new schemes no more impress them. Therefore this year the same service providers will aim to for better networking experience for a wider customer base.

OMEs to go up the value chain

In the attempt to earn more revenue, this year OMEs will extend their network proximities and also offer user friendly packages. Their focus will be usage based analytics, packet probing ads and content generation. The aim is to protect the present customer base and as well extend the same.