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2012
June-2002 issue
Cover Story
New Adventures in BPO
It’s early Saturday morning, and employees, sporting elaborate headphones and mikes, are already busy on the call floors at the offices of 24/7 Customer.com in Bangalore. A few spill out onto the foyer, nattily dressed, clutching...
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Cover Feature
Wendt, Back to India
Conseco Chairman and CEO Gary Wendt made his name as the star boss of GE Capital Services....
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BPO: The Next Entrepreneurial Wave?
The forces of globalization are exposing all enterprises to intense competition (including public and non-profit...
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Bucks Into BPO?
Expected market growth in the BPO space is huge, given the size of the corporate sector in developed economies. What happened...
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BPO or Bust?
When the hype in the press and analyst community surrounding business process outsourcing (BPO) in India really started to pick...
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Business
"Soft" Processing
One of the byproducts of an increasingly technology-driven society is the inevitable migration of computing power from the...
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Built To Last
Henry Ford’s descendants can still see the results of his work on roads throughout the world. The Walton family witnesses...
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Independence Is Good
In 1999, when General Motors (GM) spun off Delphi Automotive Systems, Ford Motor Co., was watching. Ford did the GM move a year...
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Mobile Telephony in India: The Major Players
Competition in India’s wireless market is heating up. Sunil Mittal, founder of the Bharti Group, hit the gong at the Bombay...
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Blue Chip Blues
Financial advisors routinely recommend that one should own a basket of blue chip companies to avoid some of the risk...
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India's Wireless Gold Mine?
As telecom service providers in the U.S. and Europe struggle with their balance sheets, eyes are turning to what seems like a...
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Pharma Software
While most industries have embraced the use of software to automate their business processes, one major industry has been...
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Know Your Pitch
Now there is an intriguing question to put you on the spot. Why should someone do business with you rather than someone else?...
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View From the Top
Faltering Leadership
After two colorless and ineffectual Prime Ministers, the rise of Atal Behari Vajpayee in 1998 had been a breath of fresh air....
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India's Business DNA
How do you build and run a global company out of India? Globalization is critical for the future of any company emanating out...
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Openfile
Reconnecting
Many of you may well remember me from my emails five years ago asking you to subscribe to this new magazine: siliconindia. I...
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Nanotech…Today
Sometimes the future comes early. Someone develops a technology that’s ahead of its time. How do they get it out into...
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Making Movies
He made his name as a technology entrepreneur, then shifted to venture capital, and now Raj Singh’s career is again in a...
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Plugging the Middle Mile
A few years ago, the emergence of the Web led to dreams of viewing DVD-quality movies directly off the Internet. Compared to...
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Career Advice
Networking to Save Your Career
Readers of my earlier article on how best to search for a job in a harsh economic climate felt that it was somewhat...
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"I hate to Fail!"
My home town of Udaipur in Rajasthan was a small town in the seventies. My father was a doctor in the Government Medical...
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VC Talk
Calling All Returnees
What has been your experience as a VC in Asia?We have been investing in Asia since 1984. The old boy network is very important....
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The Second Coming
Any time, anywhere,” is what Rajesh Reddy and Ashok Narasimhan think is the backbone of their latest venture -- July...
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