"We are piloting more digital training internally and we can extend this to campus hiring. We are using Facebook network for hiring purposes. In fact, it has helped us do more and more hiring in a direct manner, rather than depending on external agencies for the same," Ajoy Mukherjee said.

"Today, the entire hiring process has undergone a massive change. There is no paper work, rather we have a portal and aspiring people come in and register their names at the portal," said he added.
"Then they take up the platform to undergo online test and other recruitment-related processes. We have taken it up to the colleges," he further said.

Supposedly, it was a trend among the companies to focus on the metro cities for the recruitments. But now, things have shifted towards the tier I and tier II cities for reasons like hiring more number of people, lower attrition rate among the people from these cities and from the company’s perspective the operating costs are lesser. This trend was actually started by the BPO’s initially and was later followed by the multinational companies.

(With agency inputs)

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