#12 Google earnings snafu, Gmail outage

Google like its wide range of services has also a plenty of apologies they made this year, for several of their service shambles. In October, Larry Page, CEO of Google apologized during an analysts’ call for accidental early releasing of its earning statements which caused fall in Google’s stock price “I'm sorry for the scramble earlier today”, however the stock did not stabilize even a month later. In April and June the company issued apology for Gmail outages: “We apologize for the inconvenience and thank the Gmail users for their patience and continued support. We are continually making improvements to its system reliability, which is our top priority.”

However in July, the users face another Gmail outage, which left the company embarrassed.  Nevertheless company apologized again; the apology resembled the previous one: “Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better."