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Advice Request
Ravi Shankar Pillutla
Ravi Shankar Pillutla

Ravi Shankar Pillutla

Consulting Research marketing

Tata Consultancy Services Limited,

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Ravi Shankar Pillutla is a member of:

Could you tell us briefly about your family background?
I come from a middle class family. My father is well educated and a respected professional from IIT Kanpur and later in Tata Consultancy Services. My elder son is an enterpruneur and my second son is a pilot with a Commerical airline.
Essential Advice
Testing validates SW artifacts meeting the needs.Hence Testers must :1.Get expertise in at least 1 technology and related domain 2.Understand Product Quality and how it is realized in applications-refer ISO9126/25010. 3. Understand Tech. Architecture 4. Understand Testing Tools design and config
The Journey So Far
Worked in manufacturing (7yrs),Application and Marketing of Control Systems (14yrs). Joined SW as an expert in mfg. for Package Implementaions. Set up CoEs for SAP, Oracle apps, JDEdwars, did consulting projects in OA. Innovation manager - develop models on Quality competence, brand and rollout
Currently working at
Currently working on Innovation. Developing and deploying models & methods for ensuring ability to deliver in people- to ensure they can reliably deliver quality deliverables in time and productively. Proliferting them & integrating them with internal processes in organizaiton. Branding and Roll Out
Changes in the industry
Testing has moved from pure validation of the scripts written to ensuring that the systems are fit to use. Non Functional aspects not so visible in funcitonal requirements are now a focus.Understanding value being delivered to the customer & bringing it out in testing is the differentiator.
Role Model
Role models demostrate qualities or traits that are common across roles. Whatever they do has the same quality. This recognition is fundamental message they give us. For instance, my role model deals with people by understandng what is the value that he is looking for & Strategizes accordingly
Most Important Lessons
1. Look at people as a whole and deal accordingly. 2. Develop Expertise in any technology or skill area. The principles of work are generally common across 3. You cannot manage unless you have expertise in at least one area - at least to understand an expert. 4. Systems act as a whole
A Fine Balance:
To me all work is mine. Office, home social or personal - all are bits of work I have to do well. I dont distiguish.I have no holiday. All days are work days and personal days. This helps me integrate life well and synergizes my effort, capabilities & moments of joy. I try to look at life as whole
Current and Previous Responsibilities
In the currentl role: With my team I innovate- understand the company work, processes.Identify gaps that impede the Org.Develop models and methods Pilot and deploy, Brand and market. In my previous role I was a Program Manger, managing customer projects or facilitating projects as COE support.
Most Important Decisions
To focus on the satisfaction I derive out of my work and believe that it is my responsibility to make my customers happy. All work done this way creates good will and 360 deg satisfaction.
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