Federal Bank Introduces Biometric Payments for Online Shopping


Federal Bank Introduces Biometric Payments for Online Shopping
  • Federal Bank launches biometric authentication for e-commerce card payments no OTPs needed.
  • Transactions completed in 3- 4 seconds using fingerprint or Face ID, fully RBI 2FA compliant.
  • Built in partnership with fintechs M2P Fintech and MinkasuPay via lightweight SDK integration.

In a big step towards frictionless digital banking, Federal Bank has joined hands with fintech disruptors M2P Fintech and MinkasuPay to introduce India's first biometric e-commerce card payment authentication system. The revolutionary step allows customers to authenticate transactions through fingerprint or Face ID, doing away with the need for conventional one-time passwords (OTPs).

According to the bank, this solution not only enhances payment security but also accelerates checkout times to just 3–4 seconds, offering a smoother and more intuitive user experience.

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“This launch is more than a tech upgrade it’s a transformation in how our customers experience banking,” said Virat Sunil Diwanji, National Head - Consumer Banking at Federal Bank. “With this collaboration, we’re setting a national benchmark for frictionless, secure digital transactions.”

 The Technology Behind the Innovation

Developed collaboratively with M2P Fintech and MinkasuPay, the solution utilizes device-based biometric authentication reducing the requirement to send OTPs through SMS or email. It is totally in line with the Reserve Bank of India's two-factor authentication (2FA) regulations, and has an OTP fallback option in case biometrics cannot be collected.

"This partnership represents what M2P stands for scalable, secure infrastructure that elevates the user experience," said Madhusudanan R, Co-founder, M2P Fintech.

"At MinkasuPay, we believe in biometric security," said Anbu Gounder, CEO, MinkasuPay. "We aim to bring together world-class security with day-to-day payment ease."

How It Works

- One-time user permission is needed on the first transaction.

- Works seamlessly across Android and iOS devices.

- Merchants can integrate it through a lightweight SDK.

- Customers have the option to opt in or fall back to standard OTP-based verification.

Advantages for Users

- No OTPs: Verify immediately with fingerprint or Face ID.

- Speed: Transactions finished in as short a time as 3 seconds.

- Security: Every transaction is separately authenticated by the user's device.

- Control: Users can opt in, opt out, or change methods whenever they like.

The service is now active for Federal Bank debit and credit cardholders at select partner merchants, and there will be a phased rollout in the next few months.