4.Reasons for High Growth

E-commerce is a service-oriented business and usually it does not require physical stores or staff to manage them unlike the offline stores. Companies like Flipkart needs to focus on technology and inventory.

Apart from the features like ‘cash on delivery, free shipping and discount coupons’, what appeals the customers is how the company caters to its customers and the excellent delivering service.

5. Employees

It was reported that Flipkart hired around 12, 000 employees in the year 2014. Most of them are hired to provide services for customer support and satisfaction. Flipkart plans to double its staff in the next few years and its reported that most of the employees would get some shares of the company.

The high valuation of the employees in a company motivates them to work for the betterment of the company towards a more productive approach.

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