Top 5 Productivity Tools for Entrepreneurs
Online Customer Support Software
Customer retention can be considered as the most crucial factor behind the success of any business. The online customer support software offers survey sheets to the customers of every entrepreneur. With the help of these surveys businesses can get a better understanding of the scope of improvement or the loop holes the business needs to overcome, ultimately bestowing a transparent customer satisfaction statistics and measuring and improving support staff performance.
Zendesk and Freshdesk are the two support software apps that streamline the process while making customers happy with integrated services. These apps can prioritize clients based on SLA policies and offers automated smart possible solutions to the customer’s problems.
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