Bangalore: NEC India, a display, network and IT solutions provider announced the latest generation of its Unified Communications and Collaboration (UC&C) software, UNIVERGE Cloud Services for its SMB and business enterprises customers in India. The UNIVERGE Cloud services are a complete, software-based unified communications and collaboration solution that redefines the way an enterprise communicates. It enables access anywhere, anytime, operates across premise, cloud or hybrid environments and ensures business continuity through a single application platform.

NEC’s UNIVERGE Cloud services includes a comprehensive suite of voice, data and video services featuring a simple, web-based end-user client that is deployable across any device, including PCs, smartphones and tablets.  The cloud service integrates multiple communication and collaboration tools such as, IP telephony, voicemail, audio and video conferencing, as well as web collaboration, presence and IM and contact centers – all in a simple, service-based model that is designed to replace high costs with an affordable monthly fee.

Commenting on the launch, Ravinder Raina, Country Head – Private Network Solutions (PNS), NEC India said, “We are strong in the SME space in India and we see a strong uptake for cloud-based unified communication solutions amongst large as well as small & medium enterprises. Indian SMEs currently contribute to about 60 percent of NEC’s revenues in the telephony space. With the launch of this solution we aim to target this segment is a more focused manner. With our suite of customized telephony solutions, we aim to attain 35 percent market share in Indian SME segment in FY2012-13.”

Unified Communication services deployed from the cloud are progressively gaining momentum in today’s time. The lack of necessary IT resources and hardware, coupled with the scalability of the cloud are accelerating the growth of cloud based Unified Communication that brings significant advantages to enterprises.

He further added “As a technology leader, we are proud to announce our unique cloud-based unified communication as a service that is designed for data centers and cloud environments. NEC’s UNIVERGE Cloud Services aims at empowering businesses with simple-to-manage and secure alternative to on-premises. The solution helps enterprises to streamline their business operations and reduce equipment costs and ensure reliability, redundancy and disaster recovery. With this solution, NEC intends to capitalize on the next wave of convergence”.

NEC’s UNIVERGE Cloud Services is powered by NEC’s proven enterprise-grade cloud infrastructure designed for mission-critical performance and is based on a software-based unified communications and collaboration solution that is adaptable to private, hybrid and public-cloud deployment models. The software services adapt to a wide variety of business roles, from sales and support, to internal workgroups providing increased efficiencies and greater workforce productivity.