Tyger Capital Partners with Credgenics to Revolutionize Collections Management
Tyger Capital, India's premier non-banking financial company (NBFC), has partnered with Credgenics, the world's top SaaS-based collections and debt resolution technology solutions provider. This technology partnership is a major step towards transforming the debt collections industry, using Credgenics' integrated set of solutions to automate and enhance Tyger Capital's loan collections management process.
- Harness Machine Learning insights supported communications strategy
- Enable digital empowerment of field staff and provide integrated payments
At Tyger Capital, Credgenics AI driven SaaS based platform shall enable adopting data-insights-driven personalized communication process with borrowers in multiple digital platforms such as WhatsApp, SMS, and emails. With Credgenics CG Collect, its mobile app solution for field collections teams, last mile operations would be automated in order to facilitate greater productivity and operational efficiency.
On the alliance, Rajaram Manian B, Tyger Capital's Chief Risk Officer, said, "We are thrilled to harness Credgenics technology solutions in collections since we are committed to provide unmatched financial services driven by innovative technologies and customer-centric strategies. This partnership supports our mantra 'Customer first' and our objective of delivering great service to our customers while maximizing our operations through innovation and digitalization."
Credgenics technology platform will maximize field team productivity, support end-to-end collection transaction reconciliations, deliver digitized visit management for customers, and enable real-time tracking features. Credgenics Billzy payment platform will make it easier for borrowers to quickly, securely, and easily pay loans digitally. Embracing state-of-the-art solutions from Credgenics will translate into higher response rates, faster debt closures, and lower costs of operation, making Tyger Capital the market leader in customer service excellence.
Rishabh Goel, Co-Founder and CEO of Credgenics, stated, "Our tie-up with Tyger Capital is a highly valuable addition to our customer base from the NBFC segment. We are sure that Credgenics' holistic solutions will significantly improve the collection management process at Tyger Capital. With our emphasis on ongoing innovation, improved customer experience and strict regulatory compliance, we intend to bring considerable business value at Tyger Capital".
The partnership between Credgenics and Tyger Capital is poised to usher in a paradigm shift in collection management and debt recovery through the use of advanced technologies. Through this strategic tie-up, both the companies will be able to offer increased value to customers while fueling sustainable growth and profitability.
