80 Percent of Businesses Will Find Growth Constrained From a Lack of New Data Centre Skills by 2016: Gartner

IT leaders must plan both the application and infrastructure architecture carefully. Infrastructure and product teams must work together to use application functionality, which allows an orderly degradation of service by reducing nonessential features and functions when necessary. Such techniques will allow limited IT resources to be shared among different applications, providing an acceptable user experience and keeping vital applications running in the event of any difficulties with IT infrastructure.

Become proficient in operational analytics tools and big data capabilities

The different architectures and the vastness of Web-scale IT organizations make traditional capacity planning tools of limited utility. Demand shaping requires different functionality than current off-the-shelf tools provide, and different organizations will adapt different Web-scale techniques to fit their requirements. However, the common theme is extensive use of large volumes of operational data to plan IT capacity.

In-memory computing and deep analytics tools are generally used to extract the required information directly from the infrastructure and from instrumentation built into applications. This information is used to inform real-time decisions to allocate resources and manage potential bottlenecks. Similar functionality is also used to model the impact of moving workloads and to simulate the effects of potential infrastructure and application changes.

"These operational skills and tools are currently unique to each Web-scale organization and are not yet available in most end-user organizations," said Mr. Head. "However they will be in increasingly high demand as large organizations of all types begin to pursue the tangible business benefits of a Web-scale approach to IT infrastructure."

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