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Mobile Phone sales in India in 2011 were about 183 million units and in 2013 the number will cross 251 million units. Although 90 percent of the purchases have happened in the low end "basic" feature phones, the shift to 3G based Smartphones is happening faster and this market is happening at a rate of upwards of 80 percent. It is predicted that by 2016, 326 million phones will be sold. With the acceleration of the Smartphone market, Entry level Smartphones will be within the reach of many people for their "upgrade". Hence 3G data will become ubiquitous with reliable 2G Data in remote areas.

Even though the PC/Notebook market in India has a healthy growth of above 16 percent, the tablet market is in its infancy and is expected to cross 1.6 million units in 2012/13. Most of these will be smaller seven inch Android tablets initially from Asian manufacturers. Unlike mature countries tablet sales could become the only PC like experience in some families.

Most of these tablets are Wi-Fi only and unlike Smartphones, require internet connectivity to access the internet. In a large city like Delhi, there appeared to be only about ten public Wi-Fi access areas. Since Mobile data will continue to be expensive for the people in the bottom of the pyramid, providing Wi-Fi Access in public spaces, restaurants and Malls should be a priority for local cities. Otherwise the uses of these tablets are going to be limited at home or at work where Wi-Fi connectivity exists.

With Data services on mid to upper end Smartphones becoming enabled, people need to have applications through which services can be rendered to improve the lives of people. A lot of people are already familiar with e-Commerce when they use their credit or debit cards to buy things on the internet especially at sites like Flipkart. But can this experience be extended to people who may not have even a Bank account?

There are some players of digital or mobile wallets but typically they tend to be in a "closed" system. That means you can only pay someone who is in the system. If you look to Africa, people in Kenya use a system called M-Pesa offered by Safari.com where the pre-paid operator agents are used as a collection or cash out point for mobile currency. Can India emulate the model for M-Pesa? Or do we need a new system that is forward looking?
India needs to think about how the power of the mobile phones with data connection, PCs' and Tablets can be used effectively for new services that benefit people from farmers, dabbawallas, to the taxi drivers and shopkeepers.