Cover StoryOutsourcing non-core business functions has been the norm for organizations for decades and has gone from basic cost reduction mandates to providing improved processes and real value-add. Now, companies have started outsourcing their legal work too. And like BPO, while the original driver may have been cost savings, legal process outsourcing (LPO) has gained broad acceptance and earned its staying power through the innovations they bring and the value creation inherent in their process-driven approach to legal services.
Mark I. Davies, Global Chairman, and Abhinav Lohia, Partner & Practice Chair-India, Davies & Associates
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