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The Smart Techie was renamed Siliconindia India Edition starting Feb 2012 to continue the nearly two decade track record of excellence of our US edition.

March - 2007 - issue > Leadership

Meet the Clockmaker

Harish Revanna
Wednesday, February 28, 2007
Harish Revanna
Inside Intuit (NASDAQ: INTU, market cap of $10.5 Billion) India Center every employee is vouched to develop a leadership persona of his/her own. As the makers of financial management software for SMB and mom-and-pop customers hire tech superbs with unique cross-interests in business, leadership, customers and entrepreneurism, a dye to cast holistic leaders is being made. How then does Ranga Shetty, Head of Engineering, keep his head above amongst leaders? And what does he bring to the party?

What is expected of every leader is to bring his own initiatives, ideas and traits to the company. One of the most important contributions leaders provide in running an organization is taking decisions. Of course in companies brewing leaders every individual leader takes decisions on issues concerning them. But the complexity associated with issues gets higher as the leader progresses. For me a leader is one who takes the judgment calls. Early on one’s career, judgments for 80:20 calls (80 percent chances of success and 20 percent chances of failure) enamors people, once at the peak of their career 51:49 is a call to be made with no choices. Experience, value system and the culture in which a leader is raised no-doubt hones his abilities of decision making, but before that there are always certain questions he needs to answer or clarify.

What is the problem or the complexity?
Often, employees understand the task and think through the situation presented to them. While there is clarity of thought in understanding the problem, clarity in framing the problem is undermined. Thanks to Steve Bennett, my CEO, for teaching me this art of framing the problem. It is important to draw the line between main and ancillary issues involved in each of the problem.

Who is the decision maker?
It is important in this global work environment to make it crystal clear to my employees as to who has the final say about any decision. Be it decision made by small teams or even the entire company, engineers should be aware of who is the decision maker, who approves the appointment of the decision-maker, who contributes to the decision and who is impacted by it.


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