Recently, a subset of my team did a review of our onboarding process. When you are a company that has been in operations for more than 100 years, it is not unusual to find processes that have not been updated for a while. Our onboarding system was one of such processes!

The review soon led to a full-blown project that involved revamping and updating the onboarding process to align with the company's current strategy, present employee base and modern technology. We had a couple of discussions with external companies offering onboarding services as well as our internal technology team to see if we could create a user-friendly system for our new hires.

I share this story to highlight how technology has changed and continues to change the way we do 'Human Resources'. From hiring to onboarding, from enabling virtual work to providing numerous opportunities for better collaboration with colleagues globally, technology is definitely a major determinant of successful HR today.

Mobile technology is especially interesting to me, mostly because one of my goals as the Head of HR is making the Xerox Technology Business an attractive place to millennials. It is no longer news that millennials are taking over the workplace or that they are addicted to their mobile phones and tablets. As an employer of top talent, it is important that I am reaching potential great employees across every platform they can be found. It is also critical that our brand is easy to engage with for this subset of the global working population, without alienating older generations. A good example was when our learning program was made available on a mobile platform. We saw an increase of approximately 40 percent in in engagement across the entire organization.

Another major area where HR technology has enabled our business success is in the area of global growth. As multinational firms like mine expand their presence and footprints globally, it is easy for the original culture, business values and strategy to get "lost in translation" as they cross borders.