Delivering IT Services Using Customer-Centric Approach

The traumatizing attack of 9/11 had a disruptive effect on the U.S. economy, damaging many industries. Though the catastrophic crash left an indelible impact on many organizations, a few of them successfully managed to rise again like the phoenix. American Information Technology Corporation (AITC) was one of the companies to have survived against such odds and withstood the test of time. The Texas-based enterprise is a provider of IT services and solutions for companies operating in a multitude of industries. "Since its inception, our company has shown immense resilience to changes and tectonic shifts that occurred in the realm of technology market," beams Ramki Chebrolu, CEO of AITC as he reminisce the industrial transformations ever since the dotcom bubble and events of major market downswings. Being well grounded in technology, Chebrolu notes, "The IT industry in general, comprises of organizations that need tireless backing from service providers to support their growth trajectories. AITC using its global resource base, aids companies to transform into big multimillion dollar corporations by augmenting the efforts of their information system development professionals on time- and business-critical systems."


Incorporated in 1995 as a software project implementation company, that mainly served clients in the telecommunication industry, AITC evolved into a leading name offering application development, data warehousing, and business intelligence solutions. The firm's high-quality, process-based software products and solutions are commonly sought by many Fortune 500 companies. "Core area of our service offerings are mostly centered around custom application development and enhancements, maintenance, testing and support services for applications, and customization, implementation, and migration of packaged software," Chebrolu adds.


AITC's IT and software services are customer-centric that are designed to minimize the total cost of ownership for IT initiatives and operations. Furthermore, the company also specializes in empowering customers with end-to-end ROI-based business solutions, value-based technology, and strategic consulting using a global delivery model. With the service olio, the customers are ensured detailed and real-time visibility to their processes and projects' statuses through online collaboration. "When we implement, there are no surprises, you always know our progress. We ensure proactive issue, change and quality management that result in projects being delivered on time and under budget," says Chebrolu.