Interest rates

Your bank interest rates could a reason to prompt you to shift your banking base. You must always avoid banks which charges high rate of interest on loans and offers low interest rates on deposits. As per the survey report, more than 49 percent of customers leave the bank if unsatisfied with their interest rates. Hence, if you are also unhappy with your bank’s interest rate, then may be its time to change your bank. The survey report states that 49 percent of bank customers cites interest rate as a reason to shift from their banks.

Accessibility and Convenience

Never opt for a bank whose number of branches are few or situated in remote locations, as their inaccessibility can cause a problem in retail banking. The worst would be, if the bank also doesn’t provide you online and mobile banking facilities. Especially if you live in metro, avoid such banks because travelling to their location would be a time consuming and costly affair. These two are most important factors considered by 42 percent of people globally, which provokes them to leave their bank.

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