Mumbai Dabbawalas and their Million Dollar Lessons to Every Entrepreneur
2. The Cypher
Dabbawalas collect and deliver Tiffin boxes from every corner of the city serving over a million families. The boxes are coded with a particular set of colors which define the region of reception and delivery. The codes are governed by an experience set of mukadams who have good knowledge about the ciphering technique. It is said that even a minute mistake in the coding or the decoding can put the complete system in a mess.
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