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Wipro launches Disaster Recovery Assurance Services
By siliconindia
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Wednesday, 10 December 2008, 01:36 IST
Bangalore: Wipro Infotech, a provider of IT solutions and services has announced the launch of Wipro Disaster Recovery Assurance Services, designed to achieve faster and more efficient disaster recovery (DR) through visibility into recovery metrics and automation of the DR workflows and processes.
When DR processes are not automated, it requires constant manual intervention and significant time and effort to ensure that the DR setup is efficient and will meet the desired recovery objectives at the time of disasters. The Wipro Disaster Recovery Assurance service fills this gap through automating processes and providing better insight and reliability of real-time readiness of DR systems and recovery efficiency. The end-result is complete DR availability and recovery assurance for customers.
The service encompasses both proactive and reactive DR services, aimed at enhancing the operational efficiency of DR systems and ensuring fewer gaps and errors. Four services are offered under the DR Assurance services umbrella. They are Pro-Active DR, DR Recovery, DR Drill and DR Continuity. The service also involves high-end online and onsite support from technical experts at Wipro.
Once DR solution is implemented, other key challenges that organizations face during the sustenance phase are concerns about recovery time within desired timelines, any time readiness of DR assets and applications and lack of sufficient DR expertise, leaving room for higher human dependency and operational errors. Wipro's DR Assurance service addresses all the above concerns and ensures DR readiness and timely recovery.
The DR Assurance service is powered by the Disaster Recovery Management Suite of products from Bangalore-based Sanovi Technologies. Wipro has formed this key alliance with Sanovi as part of Sanovis DR Cloud partnership program. This program facilitates the 'Software as a Service (SaaS)' model, which will now enable customers to benefit from Wipro's strong service experience coupled with Sanovi's powerful tool for disaster recovery.