Trinity sees growth in Indian outsourcing

Monday, 06 December 2004, 20:30 IST
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NEW DELHI: Trinity Partners Inc, a US-based provider of process and technology-enabled solutions to the mortgage industry, sees strong growth in its India operations and hopes to triple manpower and revenues by end-2005. "We see realistic growth in tripling our resources and manpower in India from 200 currently to 700 by 2005 end," said Vivek Shivpuri, the Arizona-based chief executive officer of Trinity. In the process the company sees its revenues from India operations jumping from $5 million at present to $15-20 million by end-2005, Shivpuri told IANS. Trinity, according to him, is also planning a vertical expansion in potentially good markets like Australia and Britain, but after further growth in the US. The company has three US clients in the mortgage industry being serviced from India. "We have not yet marketed so forcefully in the US. But in six months time when we have expanded our client base we hope to look at other countries too," said Shivpuri. He said the company was looking at more clients in the US. Cashing in on the early bird advantage, the company is also proposing to expand its financial services to areas other than mortgage services. The emerging competition from Indian IT majors like Wipro and other companies providing BPO services does not deter Shivpuri, who is banking on his presence in the US to provide better value added services. "A lot of existing players will have to go vertical in services. They would need a considerable onshore presence in the US to build a face-to-face relationship model and change a little according to the market requirement," said Shivpuri. "We are already there, and the fact that we have a delivery mechanism in the US is to our advantage," he said, adding that Trinity was not averse to Indian companies seeking a presence in the US joining hands with it. According to Shivpuri, the threat to India's outsourcing business was expected not from US policies, but from countries like China, Eastern Europe and some of the other Asian and African countries. "In the case of low value processing work like data processing, competition from China and Vietnam are coming into play. India is, however, uniquely positioned in the BPO slot with its IT and engineering skills," Shivpuri added.
Source: IANS
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