Reliance Launches Video Conference Services for Enterprises

Bangalore: Reliance Globalcom, the Global telecommunications services arm of Reliance Communications, announced the launch of end-to-end managed video conferencing services for enterprises across the globe.

The suite of services includes 24x7 reservation-less video bridging & meeting room management, video endpoint management, event-based temporary upgrades, value-added services and video conferencing room rental with access to 2500+ video conferencing rooms across the world. Additionally, the suite of services will have access to 190 video conferencing rooms at Reliance World stores across 100 cities in India and will also offer end-to-end, easy to use service suite spanning Tablets, PCs, Room Systems and Telepresence systems. The new service will enable Reliance Globalcom to offer a one-stop option for global end-to-end, integrated and customized video conferencing, to its existing and new customers. Existing customers of network connectivity service will have the added advantage of a fully managed collaborative network environment, when they subscribe to the new video conferencing service.

Elaborating on the demand for these services, Mr. Punit Garg, President & CEO, Reliance Globalcom, said, “Video Conferencing, besides being a green technology, has immense potential in today's connected world. However, its adoption by organizations is often restrained by time-consuming, multi-vendor management by one or several IT teams. Our managed service is aimed at making video conferencing usage simple and effective, thereby facilitating increased adoption. In the business context, video is also the logical next step for us since; we already have strong presence in audio and data domains globally. In India, Reliance has been the pioneer of Video Conferencing, and over the last seven years, it has changed the way organizations conduct business.”

The company will utilize state-of-the-art video technology infrastructure (including one of the world’s few fully deployed Global Video Exchanges) and global Points-of-Presence at London, New York, Shanghai, Toronto and Hong Kong to deliver and support video services, enabling users across the world to meet instantaneously regardless of their video equipment, network provider or type of connection.

Customers of this service will be able to bring their existing video conferencing equipment onto this managed platform. The offering allows customers to choose services based on business needs, from just cloud based reservation less video bridging to end-to-end conferencing management.

The company believes that the new offering will push the envelope on adoption of video conferencing across the globe by helping organizations to 'extend their enterprise'. By enabling business stakeholders to collaborate face-to-face visually on real-time, it will improve productivity, reduce travel and, in turn, assist our clients in meeting their carbon reduction targets.