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IBM acquires Daksh e-services
By siliconindia staff writer
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Wednesday, 07 April 2004, 19:30 IST
BANGALORE: International Business Machines Corp has signed a deal to acquire Daksh e-services Pvt Ltd, India's third-largest business outsourcing firm, a source in the Indian company said on Wednesday.
"The deal was signed late Tuesday night. Daksh will now become a fully owned subsidiary of IBM," the source who did not wish to be identified, told Reuters.
Delhi-based Daksh employs more than 6,000 people and offers call centre services. It is a leading player in a booming industry in which global giants are outsourcing services to Indian firms or setting up captive units for back-office work.
Daksh has more than 10 clients, including Internet retailer Amazon.com, and counts Citigroup's venture arm and General Atlantic Partners among its investors.