Digicable signs strategic outsourcing deal with IBM
By siliconindia   |   Tuesday, 22 December 2009, 22:04 IST   |    7 Comments
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Digicable signs strategic outsourcing deal with IBM
Bangalore: Digicable has signed a 10 year strategic outsourcing deal with IBM, as part of which IBM will support the integration of Digicable's digital media content delivery and value added services applications with its core business technologies and processes. The deal has been signed at an initial outlay of 3.8 billion ($83 million). With a strong focus across all segments of the media and entertainment industry, IBM can help Digicable in solving complex business problems and build a more intelligent enterprise by accelerating the transformation of their business, reports India Infoline. Additionally, IBM will enable Digicable to manage its business processes better and help enhance revenue per subscriber by facilitating the launch of Value Added Services such as Video-On-Demand, Push-VOD, Interactive TV, Internet Service on TV, and gaming and telephony. Digicable's digitization initiative will also provide its customers with access to more channels with better picture quality and sound. As part of the agreement, IBM will provide IT infrastructure services, network support, application maintenance services and security services. IBM will leverage its strength in hardware and software solutions - to assess and help optimize operations for Central/Remote Head Ends and physical/digital assets. IBM will implement and manage core applications and services, including B2B/B2C and employee Portals, voucher and credit management systems, EBPP (Electronic Bill Presentation and Payment), Intellectual Property Management (IPM) and ERP. Jagjit Singh Kohli, Managing Director and CEO, Digicable said, "The business landscape is changing continuously, competition is getting intense and customer demands are increasing exponentially. It is hence imperative to differentiate ourselves by constantly evolving new service offerings to attract and retain customers, ably supported by a partner who understands our business and provides significant value-add." K.S. Raghunandan, Director - Solutions, IBM India and South Asia said, "We will help Digicable capitalize on market opportunities efficiently and drive additional revenues by facilitating accelerated launch of new value-added services."

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