CSC comes up with mobility solutions for Insurance industry
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Bangalore: CSC, a technology-enabled solutions and services provider has announced new offerings to bring mobility benefits to the insurance process lifecycle. These mobility solutions include mobile software applications, consulting and management services to help insurers plan, build and manage their wireless communications roadmaps. "Mobile devices are the next big platform challenge for the insurance industry," said Jim Cook, President of CSC's Business Solutions and Services organization. CSC demonstrated one solution for the 700 conference attendees - mobile access to its business-to-business insurance social networking site, WikonnecT. This will further increase collaboration among the 10,000 WikonnecT community members. Moreover, CSC is developing applications for BlackBerry smartphones. More than 60 potential applications for all mobile platforms including BlackBerry have been defined to help carriers expand options, boost self-service and reach new demographic markets in ways that benefit both agents and consumers. One application, designed for clients of CSC's policy administration system, enables their customers to upload accident scene photos for faster claims handling. Another provides insurance executives with access to analytical dashboards displaying critical business information anytime, anywhere. CSC will collaborate with its client communities to prioritize application development and will employ knowledge and experience gained from delivering mobility solutions in other industries. "Mobile applications aren't new to the insurance industry, but widespread adoption has been slow to emerge," said Chad Hersh, a Principal in the Insurance Practice of Novarica, a Research and Advisory Services firm. He also added that individual users and the technology vendors are driving the shift to conduct highly secure transactions via hand-held devices.

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