Amdocs Ranks Number One Vendor in Worldwide OSS

By siliconindia   |   Tuesday, 12 April 2011, 01:34 IST
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Pune: Amdocs, one of the leading providers of customer experience systems, announced that it has been ranked the number one vendor in revenues for global sales of OSS (operational support systems), billing systems and related services in IDC's -Worldwide OSS and Billing 2010-2015 Forecast and 2009 Vendor Shares' report. IDC based its ranking that included billing, fulfillment, service assurance and revenue assurance, software licenses, related consulting, integration and managed services. IDC ranks Amdocs as the lead in this combined market space with 10.9 percent market share. "Amdocs has a unique business model that combines industry-leading products and services with operational excellence. They are known for their end-to-end business solutions that include open architected products, business process and managed services best practices. "This combination enables them to successfully deliver on the industry's most complex transformation projects, with less risk and better business results." "OSS and billing systems are at the heart of communications service provider operations, Service providers recognize that their ability to improve time-to-market, enhance consumer experiences and monetize their assets relies on support from their OSS and billing systems. Vendors that offer deep industry process expertise and a wide set of professional services, in addition to software systems, have the potential to develop tighter relationships with their customers."

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