5 Benefits in Uniting Tech. with Airport Services
2) Tablet enabled applications will enable roaming check-in:
Using applications on hand-held tablets, “roaming” passenger services agents could check-in passengers before they reach the check-in counter. This would enable agents to pull out from the check-in queue people who are running late to check them in on the spot. Or they could meet passengers at the airport’s bus stop. The agent would perform the check-in using their tablet and then direct the passengers to a bag drop counter or directly to security if they have no baggage. The boarding pass could be delivered to the passenger’s smartphone or the agent could use a small hand-held printer to produce a paper copy. This approach could also help increase airport revenue streams by moving passengers quickly to the air-side duty free shopping areas to maximize the time they have to make purchases.
