Senior Trainer
at
Clearwin Technologies Private Limited
, Mangaldai, INDIA
August 2011 – December 2011
Industry: Education/Teaching/Training
Functional area: HR/Training And Development
1. Organizing, coordinating and imparting training of various
nature
2. Meeting with Clients, collating data, editing ,
translating and writing contents
3. Research new market
opportunities, Market Research etc.
4. Map out potential
customers and Competitors
5. Determine unmet needs and market
structure [channels]
6. Contact and conduct initial follow-ups
on sales prospects
7. Coordinate with mobilization, marketing,
sales and technical groups to facilitate marketing functions.
Trainer at Rapid Ascent Private Limited , Guwahati, INDIA
May 2010 – July 2011
1. Facilitating successful training programs for employee and
client groups of up to 50 participants in different districts
across Assam.
2. Handling all the issues at the location of
the training and resolving them.
3. Coordinating Interviews
(After the training is over). Guiding the candidates for further
rounds of interview.
4. Generate reports for the current
status of the training & the interviews taken place on a daily
basis.
5. Maintenance of Project Reports and records.
Customer Service Executive at Anjaybee Infotech , Guwahati, INDIA
April 2008 – April 2010
1. Telephonic conversation with the customer.
2. Taking
inbound and DHL calls.
3. Outcall to the customers from
outbound.
4. Handling complaints and queries of the
customers.
5. Compilation, various call center analysis and
Reporting.
6. MIS