Dennis Woodside takes over the role of new CEO of SaaS platform Freshworks


Dennis Woodside takes over the role of new CEO of  SaaS platform Freshworks
The easy-to-use business software and  leading provider of modern SaaS solutions  provider Freshworks which is based on Bengaluru has recently roped Dennis Woodside as the chief executive Officer. The founder of the company Girish Mathrubootham has stepped down from the position and took up the role of executive chairman.
About this new decision and role, Girish Mathrubootham wrote in blog post, “As I pass the baton to Dennis and move into my new seat as Executive Chairman, I look forward to continuing to serve Freshworks, focusing on our long-term product vision and AI, spending more time with our teams in India, and being a trusted advisor to Dennis. Our mission remains unchanged, and our future is bright. The road ahead is filled with limitless possibilities, and I am excited to see where Dennis’ leadership takes us.”
An industry expert and veteran in the field Woodside has joined Freshworks in September 2022. Prior to this role, he used to serve as the CEO of Dropbox during August 2014 and September 2018, and CEO of Motorola during May 2012 – April 2014.
About transferring the role and responsibilities to Dennis, Girish Mathrubootham said, “When I recruited Dennis to Freshworks, my hope was that he would eventually succeed me, and that we would work together to make a thoughtful and smooth transition, one that keeps the needs of our customers and employees front and center.”
He also added, “We have worked together for more than 18 months now, and watching Dennis gain a deep understanding of the Freshworks business, his love and admiration of our work and people in India, his ability to attract top talent and build world-class teams, and the operational excellence that he brings to Freshworks make me confident that he is the right leader to take on the CEO role.”
This Saas based platform Freshworks which was formerly known as Freshdesk was commenced in Chennai during 2010. Later the company moved to US. In 2021, the company listed on the Nasdaq stock exchange following a billion dollar IPO. Mathrubootham in his post disclosed that the company serves more than 67,000 customers worldwide and has nearly 5,000 employees.
The company recorded the consolidated revenue of $165.5 million with non-GAAP operating profit of $21.8 million in the first quarter of 2024. Currently the share of Freshworks is trading at $18.25. However, the share of the company is significantly going down from the debut price of $43.5 per share.