At the Amdocs stand, Amdocs will showcase arrange of integrated solutions designed to enable service providers to succeed in The New World of Customer Experience by:

• Delivering new innovative services such as Mobile Financial Services (MFS): Service providers need to focus continuously on new lines of business that can boost recruitment and retention in order to contain the threat emerging from other players and reverse revenue loss. Amdocs MFS, which enables accessible and affordable banking services, is one such tool. A visionary demo will showcase the latest in mobile financial service trends such as micro-loans and credit scoring, micro-savings, in-store shopping and know your customer (KYC) in real time.

• Shaping the quality of experience with agile, software-powered networks: Customers are seeking a user-specific network quality of experience (Woe) in a dynamic and personalized way. Amdocs Network solution sallow service providers to increase network agility and accelerate service velocity; leverage quality of service (Quos) as a differentiator to monetize data services, and maximize network performance and Woe, while delivering greater cost efficiency.

• Personalizing and contextualizing every customer interaction: Against an explosion of services and devices, customers are demanding a relevant and personalized experience. By adopting an Omni-channel approach and leveraging Amdocs Big Data Analytics, service providers can manage and transform their assets to deliver real-time, actionable business value.
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