Bangalore: Many investors have move on from using the mutual fund (MF) transaction platform of the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE). This is attributed to the lack of information and lack of access in these platforms, notes Rajesh Gajra of the Financial Chronicle. The platform that went live in November last year but the subscription and redemption volume of the MF platforms at the two exchanges has declined since then. The volumes have been very low except for July when the aggregate value on BSE and NSE's MF platforms touched 101 crore. An FCRB trade analysis reveals that of every 10,000 worth of MF transaction, 7,720 occurred on BSE's MF platform and on the NSE's platform it was 2,280. This analysis covers the period from December 1, 2009 to November 23, 2010. Surajit Mishra, National Head of mutual funds, Bajaj Capital said, "There is complete lack of awareness among investors about the MF platform." However he added that the recent regulatory allowances will allow his company to reach out to more investors through its stock broking membership. SEBI has recently allowed BSE and NSE movement of funds in their MF trading system. The Exchanges can dematerialize units from investor to mutual fund to happen through the exchange brokers rather than directly between the investor and the AMC. One more reason that can be attributed to the stagnant volumes is the resistance of large retail brokerage firms. "We are empanelled with BSE's Star (MF platform) and have also put in a few orders. However, we are yet to make the platform live for our customers as we are studying the complete impact of the same on our customers," said Vineet Arora, Head, Product and Distribution at ICICI Securities' icicidirect.com trading portal. Also the websites of the exchanges do not provide any information of the empanelled brokers to investors who want to trade on their MF platform.