7 Unique Ways To Use Your Credit Card With Social Media
2. Resolve Your Service Issues
You can solve any problem related to your credit card, if you wish to engage with your credit card company though social media. Moreover, if you have any doubts and questions regarding the same, the bank officials will provide solutions to you faster than going and meeting the bank official.
“When it comes to customer service, satisfaction is driven, obviously, by response and resolution times, but the actual social service representative is critically important as well -- the way the representative interacts with the consumer, the kind of verbal rapport they establish, their knowledge and their ability to respond to the customer's issue," says Jacqueline Anderson, director of social media and text analytics.
3. Take Part In Contests
To make their presence felt by all the customers, credit card companies come up with contests through which customers can get gifts and prizes. For instance, if you wish to cheer Indian cricket team in its upcoming match against Australia, you might probably get some visa gift cards or an autographed cricket bat from your favorite player.
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